Shipping policy

Shipping policy

  • At Rex Explore, we are committed to delivering your products in a timely manner, no matter where you are located. Below are the details regarding our shipping costs, delivery times, and handling procedures.

    1. Shipping Costs

    Shipping costs vary based on your location, the weight of the items, and the shipping method selected at checkout.

    • Domestic Shipping :

      • Standard: 
      • Expedited: 
    • International Shipping:

      • Costs and delivery times will be calculated at checkout based on your location and selected shipping method. Please note that customs duties and taxes may apply upon delivery.

    2. Delivery Times

    Delivery times depend on your location and the shipping method chosen.

    • Domestic Orders: Typically delivered within [insert number of days, e.g., 3-7 business days].
    • International Orders: Delivery may take [insert number of days, e.g., 7-21 business days], depending on the destination.

    Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs delays or unforeseen circumstances.

    3. Handling Procedures

    • Order Processing: Once your order is placed, it will be processed within [insert number of days, e.g., 1-3 business days]. You will receive a confirmation email with tracking information once your order has shipped.

    • Packaging: All items are carefully packaged to ensure they arrive in perfect condition.

    4. Tracking Your Order

    Once your order has shipped, you will receive an email with a tracking number. You can use this number to monitor the status of your shipment through our carrier’s website.

    5. Lost or Damaged Items

    If your order does not arrive or arrives damaged, please contact our customer service team within [insert number of days, e.g., 14 days] of the estimated delivery date. We will work with you to resolve the issue promptly.

    6. Customs and Duties

    International orders may be subject to customs duties and taxes imposed by your country. Rex Explore is not responsible for any additional charges that may occur during the shipping process.

    7. Contact Us

    If you have any questions about our Shipping Policy or need assistance with your order, please contact us

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